Hello Lumia Island survivors,
We have received reports of connectivity issues in the Frankfurt (Europe Server).
We are currently looking into it and will try our best to find a solution to it as soon as possible.
In the meanwhile, please send us your reports along with your player logs to: https://playeternalreturn.com/help so we can look more into it.
We are deeply sorry for the inconvenience caused and we thank you for your patience.