Hello Lumia Island survivors,
We deeply apologize for the inconveniences due to the connectivity issues in the São Paulo and Frankfurt servers.
We have worked on a temporary measure to stabilize the servers and later on we'll be implementing a system to prevent the same thing from reoccurring.
If you continue to experience the same connectivity issue when playing Eternal Return, please send us a ticket through our [Customer Support] center.
As a token of our apology, we've sent 600 NP to all our players in the São Paulo and Frankfurt servers.
Thank you for sticking with us as always and once again, we deeply apologize for all the trouble.