Hello Lumia Island Survivors,

Thank you for your support for our newest character, Bihyung.
Unfortunately, we will be recasting her English voice actor, which means Bihyung will temporarily not have an English voice in-game.
We will announce more details about the recasting and update schedule separately.

At the moment, our English voice casting is supported by external partners. The process operates as an audition, where the development team receives voice samples for a blind test from applicants to select the final voice. However, without an extensive database of overseas voice actors, our pre-casting screening process is admittedly weaker than our domestic one.

In coordination with our local casting partners, we would like to provide additional context to ensure a clearer understanding of the casting process. While our casting process for the English-speaking market involves only legal names and includes background checks, the information available through our contractual relationships made the current situation difficult to predict.

As reinforcing this verification process exceeds the scope of our local partners' responsibilities, we will be looking for effective ways to independently implement a secondary verification system in the future. While it is difficult to implement structural changes quickly within the current system, we are actively looking for effective ways to improve and reinforce our verification process.