Hello Lumia Island Survivors,
After further investigation into the Perfect Bundle purchase issues,

we discovered that in addition to the missing Lucky★ Boxes,
some players did not receive any of the items in the bundle.

We sincerely apologize to players affected by this issue.

For those who did not receive any of the bundle contents,
a full refund has been issued.

[Summary of Actions Taken Regarding the Perfect Bundle Issue]

• Issue: Did not receive any of the Perfect Bundle contents after purchase → Full refunds completed
• Issue: Received only 1 out of 10 Lucky★ Boxes (9 were missing) → Missing items sent via mailbox

For players who received a refund, we kindly ask you to try purchasing the bundle again.
We will do our best to ensure this issue does not occur again.

Thank you for your continued patience and support.